Upload of user picture not working

Well, let's get things started here: I can't upload my user picture.

I've tried two different pictures (12kb and 78kb), uploaded by Firefox 3.6.3 and Safari 5.0.1 under Mac OS X 10.6.4. It always falls back to the empty form, without error message.

christian

Thanks! We'll be on it soon. (Probably tomorrow.)

Yes, exactly the same here - tried to upload 92kb JPG in Firefox 3.6.3 on OS X. Empty form, no error.

Same problem here. I submitted this using the "Report a bug" link but I probably should have come here first. Sorry!

Yes, me too! Glad it's not just me :) maybe it's just a question of specific requirements?

I just updated the server with a fix for this. It turns out that the user pictures were uploading just fine! But the back end wasn't setting the bit that told it that you had uploaded one, and so never tried to display it.

I believe that this issue is resolved now—please let me know if it isn't working for you.

I tried to upload a *new* picture after noticing that the one that magically appeared when you fixed this was slightly too small for the frame on "my page", but that doesn't seem to work; the picture at http://userpic.hosted.subutai.mn/danny doesn't change.

Currently it seems to be the case that you can upload one image, but then it is not possible to change it.

same here, accidentally posted an un-cropped image and can't change it

An update: the user pictures are uploaded, but they're uploaded with a very long cache time, and served from a CDN. And when I wrote the code to do this, there was no way to expire items from the CDN. However, now there is, so I'll figure out how to do this soon. In the meantime, you won't see your own new user picture (because it'll have been cached already) but new users will see your new picture (because they won't have cached it yet).

In some cases individual users might have to clear their own caches out in order to see updated user pictures—that's going to depend on their browsers and how the users have configured them.

Uke, I've tried this in multiple browsers, but I'm still not seeing the new photo I've uploaded. (The original was too small.) Suggestions?

I will check on the server to see if it sees your new pic. And I will also eventually fix this bug, I do promise. Also, hi there, great to see you here!

I'd like to clarify what a CDN is (for context): It is a server (or a network of servers) that lets lets a website cache stuff, and which (probably) sits closer to you. What jeremy has not yet implemented is for those servers to erase your old icon, when a new one is uploaded. This will not only impact what your icon looks like in browsers on your computer, but in (almost?) all browsers everywhere - if I understand the bug correctly.

A fix could be to set a http-header to expire images from caches a bit faster (don't remember the default for binary images, but it's longish). Another fix (probably better), would be to give your second custom avatar a different filename altogether. Anyway, jeremy has to deal with this bug server side.

(Thanks for the explanation, Ibn_al-H!)

Changing of user avatars should be instantaneous now. Sorry this one took so long!

Thanks Jeremy, the correct picture is now showing on my page.

It works! Thanks for the fix.

Hurray, yeah. Now there is the image I uploaded days ago ...

Thanks Jeremy!

I see the photo now that I uploaded previously, but when I try to change it, I still see the previous one.

What are the criteria for the avatar pic?

How frustrating. I will check it out.

Pictures are resized to have a maximum width or height of 128 pixels.

Just changed again. This time worked like a champ. Thanks for being so responsive for such a minor issue!